To our beloved RUAIDAH’s customers,
As much as we would like to give you the best,
there may be some issues arise along the way.
No worries, our Customer Service team is available to help you to return
the product and get refunded subject to the following terms and conditions :
1. Items are unwashed, unworn and unaltered condition
with attached price tag as per and receipt.
2. Items are returned within 3 to 7 days (if sold within Malaysia)
or 30 days (if sold to outside of Malaysia).
Upon receiving the product, we will examine the item and
advise you on the status of the replacement or refund (if any)
via email / call / whatsapp as soon as possible
B-G-3, Block B,
Jalan Ostia Utama, Taman Ostia Bangi 43650,
Bandar Baru Bangi, Selangor, Malaysia
Or call/WA our customer service at
to seek further guidance.